A. right now, OnVUE tests may well only be taken on desktop and laptop computers working Home windows or macOS running systems that satisfy these bare minimum specifications.
after you simply call the assistance Line, for those who don't have your card number, usually do not enter nearly anything and hold out right up until you might be asked if you want to use your social protection quantity, date link dewataspin of beginning and PIN.
A. If a disconnection happens, the exam timer will pause, as well as a proctor will try and Make contact with you either via your computer or by cellphone. Note: you will need to react or your testing session is going to be revoked.
complex demands Thoroughly evaluate these specialized requirements to ensure your process is appropriate Using the OnVUE on the web testing computer software.
If we haven't contacted you within half an hour, we might have shed relationship for you. In such scenarios, make sure you Call our customer support team by means of Pearson OnVUE help live chat. to be a reminder, cellular gadgets must be retained away from arm’s arrive at throughout the screening sessions.
The proctor should have the ability to see you obtain the cell phone. Any cell phone use other than speaking that has a proctor is grounds for Test revocation.
We strongly suggest that candidates validate that every one apps have already been closed and that there is a ample and dependable Connection to the internet prior to screening new a person.
Any Bogus positives which can be flagged by main anti-virus organizations are adopted up by Pearson VUE given that OnVUE isn't malware or simply a virus.
A. Except it’s through a scheduled break created into your Test, leaving the webcam watch for any cause or length, even In case you have previously concluded the exam thoughts, will cause your Test session remaining terminated as well as the Examination final result getting invalidated.
A. No. The proctor are unable to remedy thoughts relevant to Examination content material, and you might not get help from other people whilst using the exam.
Your headshot is retained indefinitely to be used on score reports. For distinct inquiries or requests, remember to Be at liberty to Call your local govt company or our functions crew at
If you do not have your card number, hold out right up until questioned if you prefer to to make use of your social protection quantity, day of start and PIN.
A. We don’t recommend it. Hotspot engineering is just not ideal for protecting a dependable and reliable relationship. to make certain optimal functionality on exam working day, complete a procedure test.
you could prefer to call our customer care hotline for Skilled following-sales services engineers to help you in resolving this difficulty.